Widerrufsrecht

Not happy with your purchase? 

You can return it for 100% money back within 14 days of receipt. Simply follow the return instructions below.

Our return policy lasts 14 days. If 14 days have gone by since the receipt of your purchase, unfortunately we can’t offer you a refund or exchange.

Please carefully inspect your shipments as soon as you receive them. We will only offer refunds, replacements or exchanges for defective or damaged products when requested within 2 days of your receipt of the product. 

If you are not 100% satisfied with your purchase, you can return your order for a full refund (returns must be in the state you received them, and in the original packaging) or receive another product of your choice that will be shipped to you free of charge.

Please note that our return policy does not include personalized products, which are final sale due to the customization.  

Customers are responsible for all returns fees.

 

Please do not send your purchase back to the manufacturer.

How to request returns? It's really simple & easy! Get in contact with our support team and your return will be investigated. If the goods are faulty or damaged we offer either a new item (exchange) or full refund.

Refunds will be returned to the same method of order payment, or if chosen, by store credit that never expires.

 

Order lost in transit? 

In some rare cases your order can take longer to arrive. Although this is due to shipping conditions we do not directly control, we can offer you a full refund if your order is not delivered within 60 days since shipping. Note: for faster shipping, some of your Items may arrive in multiple packages.